Pearson Student Systems Analyst (SITS) in London, United Kingdom

Student Systems Analyst (SITS)

Description

Pearson College London was established in 2012. We have a clear mission – to become the UK’s leading provider of industry-focused education, enabling our students to develop the knowledge, intellectual capacity and professional experience they need for their long-term careers. Through Pearson Business School and Escape Studios we offer undergraduate and postgraduate degrees, training and short courses which are designed, developed and delivered with industry.

Working closely with the Head of Information Systems, provide technical support and guidance for users of the SITS:Vision student records system and assist with the development and implementation of system improvement projects to support the student journey, leading to the highest levels of student satisfaction.

MAIN RESPONSIBILITIES/DUTIES OF THE JOB:

To provide SITS training and development for new and existing staff by:

  • Training individual members of staff

  • Developing training manuals and process documentation

  • Assisting with regular business process reviews

  • Providing guidance to colleagues regarding the use of new parts of the system.

To maintain system integrity by:

  • Testing and evaluating software updates

  • Monitoring scheduled data imports (e.g. UCAS, SLC)

  • Testing new developments within SITS Client and e:Vision

To assist with the upgrade process including facilitating User Acceptance

To provide first line business process and technical support to new and existing SITS and e:Vision users by:

  • setting up and maintaining user access;

  • helping to solve users’ problems directly, liaising with the Head of Student Information Systems and software suppliers where necessary;

To develop the use of e:Vision by:

  • Developing new functionality within the portal using key e:Vision system tools – Vistas, Tasking, etc.

  • Providing project support to new e:Vision implementation projects

To facilitate efficient use of student data within the College by:

  • Supporting production of student data returns to external agencies (e.g. HESA, HEFCE, SFA)

  • Responding to scheduled and ad-hoc data requests from internal departments

  • Assisting in the development of standardised communications from SITS, including standard letters and email templates

Qualifications

Knowledge and Qualifications Required

  • Degree or equivalent – Business Information Systems, Computer Sciences or related qualifications

  • Hands on knowledge and experience of one or more SITS components – admission & enrolment, student data analysis, exam & assessment

  • Knowledge and experience of Microsoft Office, including intermediate/advanced Excel

  • Knowledge and experience of working in a Higher Education Registry environment

  • Experience of data management and maintenance in a HE Registry environment

Skills and Competencies Needed:

  • Ability to understand and convey technical and complex information in a clear and effective manner to staff at all levels with varying degrees of skills.

  • An ability to understand, explore and document user requirements.

  • Excellent interpersonal skills, with the ability to build and maintain good relationships with a range of colleagues, including external contacts as appropriate, to the benefit of all concerned.

  • Excellent organisational skills, including the ability to plan, prioritise and manage a varied workload to meet deadlines in an efficient and effective manner.

  • Demonstrable ability to solve problems with flexibility and timeliness.

  • Willingness to update professional knowledge and commitment to continuous improvement

This role will close on 3rd June with interviews commencing 15th June.

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Primary Location: GB-GB-London

Work Locations: GB-London-190 High Holborn 190 High Holborn London WC1V 7BH

Job: Technology

Organization: Core

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: May 6, 2018

Job Unposting: Jun 3, 2018

Schedule: Full-time Regular

Req ID: 1806051

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.