Pearson Senior Network Engineer in Colombo, Sri Lanka
Senior Network Engineer
At Pearson, we’re committed to a worldthat’s always learning and to our talented team who makes it all possible. Weare now transforming Pearson to accelerate our activity in digital learning,education services and emerging markets. This will enable us to make a lastingimpact in helping to solve some of the most important challenges in globaleducation.
Pearsonis working towards a major restructure to align all technology towers under acentralized function.
Duringthis time there will be a number of additional business units absorbed by theGlobal Network Services Operations team, some of which will require extensivework to secure, support, standardize and future proof.
Beforefully integrating the new services/ businesses, there is an urgent requirementto ensure the service and the businesses are fully integrated into the Tech Opsoperational standard configuration.
We’reproud of our people - their drive, talent and enthusiasm. Here we work togetherto deliver exceptional outcomes that push the limits. We’re passionate aboutour mission to help others reach their full potential through learning andeducation and this passion demands we only hire the very best.
Install and configure data network environments including: branches, private cloud, 3rdparty connectivity and public cloud
Monitor incident & problem queues, assign tickets to engineers according to available skills.
DNS troubleshooting and configuration.
Monitor network to ensure network availability to pre-agreed Service Levels and perform necessary maintenance to support network availability
Perform Move, Additions, Deletion and Changes as necessary in accordance with departmental change policy.
Take appropriate steps to resolve Service Issues as and when they occur under the guidance of the Senior Network Engineer.
Raise and execute Change Records in accordance with departmental change policy
Perform all hands-on tasks associated with supporting a Network Environment
Participation in the On-Call Global support rot or work on shift basis to support all regions.
Primary escalation point for network troubleshooting for US after-hours times
Prepare technical reports, test cases, client presentations, design documentation, and manuals
Monitor, maintain and troubleshoot client VPN connections
Monitor, maintain and troubleshoot wireless networks and wireless connectivity
Negotiate and maintain relationships with hardware and software vendors
Perform installation and configurations of Cisco, Juniper, F5, Check Point, Cisco ASA, network and security hardware and software
Demonstrated infrastructure design, configuration, test and troubleshooting ability
Participate on an global on-call rota
Should hold a valid CCNA certification. Having CCNP/CCSP/CCVP would be an added advantage
Cisco Wireless certification(s) preferred
Should possess a bachelor’s degree or equivalent in Computer Science, Engineering or any other relevant field
7 years of experience in enterprise data networking, both in a build and support environment
Extensive, hands-on knowledge of the following platforms: Cisco route/switch and Cisco Wireless
Expert understanding of TCP/IP, BGP, OSPF, EIGRP, DNS, DHCP, IPSEC, GRE, VPN
Hands on experience with F5 is a must.
Experience with Infoblox
Experience with Checkpoint and Fortinet security appliances
Firewall related certifications ( Fortigate/Checkpoint/Cisco ) are preferred
ITIL Foundation or higher is preferred
Hands on experience with application level load balancers such F5 LTMs and GTMs
ITIL knowledge or prior experience in an ITIL managed environment
Hands on experience with Cisco routers/switches running IOS 12.4 or higher
Hands on experience with Firewalls ( Fortigate/Checkpoint/Cisco ASA )
Solid understanding in Routing Protocols EIGRP, OSPF, BGP
Sound knowledge in switching technologies such as STP, Port Channeling
Good knowledge and prior experience in implementing QOS
Implementation and troubleshooting experience on VPN technologies
Preparing diagrams with Microsoft Visio
Deep understanding of network monitoring & management tools
Should have very good verbal & written communication skills
Should be willing to work on extended and irregular hours when required
Ability to present to internal audiences and excellent communication skill
Excellent organizational and time management skills
Excellent analytical and problem-solving skills
Ability to work efficiently in a fast paced environment
Should be comfortable in working under pressure when required
Tools & Softwares:
ServiceNow Management tool.
Solarwinds monitoring tool.
Pearson’s corporate values are Brave;Imaginative; Decent and Accountable. It is crucial that these values resonatewith you and you are able to embody these values. You will be naturallypositive, adaptable, proactive, organized and comfortable operating in achanging and ambiguous environment.
In exchange for your hard work you will berewarded with a competitive compensation package, potential eligibility for anannual bonus, supportive peers and management team, opportunities toparticipate in sporting and social events, career development, trainingprograms and other benefits. Other benefits include transportation services, potentialeligibility for Pearson Shares (save for shares scheme), and OPD / Insurance /Medical.
Please apply by submitting a CV and cover letter and please notethat only short-listed candidates will be contacted via phone.
Primary Location: LK-1-Colombo
Work Locations: LK-Colombo-Orion City Sascon Bldg Orion City Sascon Building No. 752/5 Dr Danister De Silver Mawatha Colombo
Organization: Technology & Operations
Employee Status: Regular Employee
Job Type: Standard
Shift: On Call
Job Posting: Oct 9, 2017
Req ID: 1714646